Talk to a person
There is no support bot here. Email goes to Terre Polite and the small team behind SnapWorxx.
Best for: anything about an event you already booked — downloads, storage windows, a QR code that is not scanning, a guest who cannot upload.
If your event is in the next 48 hours
Put the event date in the subject line. Time-sensitive event problems get answered first.
Before you email
Storage windows, guest participation and privacy are all answered on the FAQ. If the answer is not there, email us and we will add it.